
Scammers call directly or send text messages with fabricated information, urging you to contact a phone number or WhatsApp provided by them.

Scammers create fake websites and 'customer service' pages that closely resemble legitimate ones, with only slight differences, to gain victims’ trust.

Scammers recite parts of your personal information to gain trust, such as your HKID number and full name.

They claim you must provide your credit card details, banking passwords, etc., to cancel services or prevent account charges or freezes.
Do not reply to the scammer or click on any links.
If you have provided your credit card details, immediately call your bank to report and freeze your account.
Call the Anti-Scam Helpline 18222 for assistance or report the case to the police.